20 April 2010 12:30
Travel crisis: Tucan Travel update
The latest information and advice for Tucan passengers concerning the volcano ash disruptions in Europe.
Information from Tucan Travel
All Tucan Travel tours are operating as scheduled.
Passengers currently enroute to join a Tucan Travel tour and delayed by this event are advised to contact the following emergency numbers:
If you're travelling to Latin America, call the Cuzco office:
Natalia Cohen (+51) 84 984 76 21 64 (mobile phone)
If you're travelling to Asia & Russia, call the Thailand office:
Celine Fortin (+66) 89 041 3304 (mobile phone)
Tucan Travel will work with you to help you catch up with your tour if you are delayed. However, if you have been unable to fly due to cancellations which have occurred as a result of the volcanic eruption, they ask that you contact the reservations teams:
If you've booked in the UK or Europe, call:
(+44) 020 8896 1600
If you've booked somewhere in the rest of the world, call:
(+61) 02 9326 6633
Tucan are monitoring this situation closely and will post updates on their Latest News post as soon as they have any new information.
For the latest information from long haul carriers concering the volcano ash travel crisis, click here